Responsible Gaming

Gaming Should Be Entertainment

At Rocket Play Online Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. We're committed to promoting responsible gaming and supporting our players in Australia.

Please gamble responsibly and only with money you can afford to lose. If you have concerns about your gambling, help is available.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your state) to access and use Rocket Play Online Casino. We take age verification seriously and comply with all Australian gambling regulations.

If you are under the legal gambling age, you must not create an account or gamble on our platform.

Warning Signs of Problem Gambling

Please be aware of these common warning signs that may indicate problem gambling:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money needed for essentials like rent, bills, or food
• Hiding your gambling activities or lying about the time and money spent
• Feeling anxious, irritable, or restless when trying to cut down or stop
• Neglecting family, friends, work, or study due to gambling
• Borrowing money to gamble or pay off gambling debts
• Gambling longer or with larger amounts than intended
• Experiencing mood swings or depression related to gambling
• Unable to stop or control your gambling despite wanting to
• Using gambling to escape problems or negative feelings

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools & Features

Rocket Play Online Casino provides several responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a gaming session
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Session Time Limits: Set automatic session limits to control your gaming duration
• Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
• Account Cooling-Off: Take a mandatory break from your account for a period you choose

To access these tools, please log in to your account or contact our Customer Support team for assistance.

Support Organisations & Resources

If you're struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:

Australia

• Gambling Help Online
  www.gamblinghelponline.org.au
  Free counselling, support and referral service for people concerned about gambling
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  Crisis support and counselling
• Beyond Blue
  Phone: 1300 224 636 (24/7)
  Mental health and wellbeing support

International Resources

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom)
  www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  www.ncpgambling.org

Need Help?

If you or someone you know is struggling with problem gambling, please reach out for help today. There is no shame in seeking support, and professional counsellors are available to assist you confidentially and free of charge.

Contact Gambling Help Online now: www.gamblinghelponline.org.au

Remember: gambling should only ever be entertainment. If it's causing you harm, please seek help immediately.